MyUniform by Stefans Help Spccer ball info

Please Read Before Ordering…


Exchanges, Returns and Defectives

  • Items personalized with a number, name or initials are final sale; no exchanges or returns

  • Items with club embellishment, not specific to a player can be exchanged only; no returns

  • Items without any embellishment can be returned or exchanged within 30 days of receiving an order

  • Defective claims must be made within 60 days of receiving an order

  • Defectives examples include:

    • Seams coming undone

    • Backpack and jacket zippers breaking

    • Embellishment not staying attached

  • Soccer Pro reserves the right to fix and/or repair any item deemed defective prior to replacing or refunding

  • Double check your sizes

    • We often process pieces in bulk and are not able to catch orders with mismatched sizes

    • We also do not compare sizes to age groups and will not catch if a size seems appropriate for a particular age group

  • Drying items especially embellished items in the dryer may ruin the numbers, logos, or initials. We are always willing to help fix an issue; however, we are not able to replace the items if this happens.


Processing and Delivery

  • Standard Order Processing Times For Individual Orders:

    • Peak Season: 2-3 Weeks (Between order dates of 1/1-3/31 and 6/1-8/31)

    • Off Season 1-2 Weeks (Between order dates of 4/1-5/31 and 9/1-12/31)

  • Standard Order Processing Times For Bulk Team Orders:

    • If your club has opted for bulk team deliveries, our target delivery date will be the requested date given to us

    • All orders placed during the open ordering window will be processed together regardless of date placed

    • Late orders will be processed after bulk orders are complete

 

Please note order times are approximate and not guaranteed