Please Read Before Ordering…
Exchanges, Returns and Defectives
Items personalized with a LOGO, number, name or initials are final sale; no exchanges or returns
Items without any embellishment can be returned or exchanged within 30 days of receiving an order
Defective claims must be made within 60 days of receiving an order
Defective examples include:
Seams coming undone, Backpack and jacket zippers breaking, Embellishment not staying attached.
Soccer Pro reserves the right to fix and/or repair any item deemed defective prior to replacing or refunding
Double check your sizes
-We often process pieces in bulk and are not able to catch orders with mismatched sizes
-We also do not compare sizes to age groups and will not catch if a size seems appropriate for a particular age group
Hang drying and hand washing is strongly recommended. Placing items in the washer and/or dryer, especially embellished items, may ruin the numbers, logos, or initials.
We are always willing to help fix an issue; however, we are not able to replace the items if this happens.
Processing and Delivery
Standard Order Processing Times For Individual Orders:
-Peak Season: 4+ Weeks (Between order dates of 1/1-3/31 and 6/1-8/31)
-Off Season 2+ Weeks (Between order dates of 4/1-5/31 and 9/1-12/31))
-Custom Made Uniforms Can take up to 120 Days to receive from your clubs manufacturer
Standard Order Processing Times For Bulk Team Orders:
-If your club has opted for bulk team deliveries, our target delivery date will be the requested date given to us
-All orders placed during the open ordering window will be processed together regardless of date placed
-Late orders will be processed after bulk orders are complete
Please enter a shipping address that can accept and secure packages all day. Soccer Pro will not replace lost or stolen packages that have been delivered.
**Order times are approximate and not guaranteed**
Please note Soccer Pro will not be held responsible for orders not picked up after 120 days from notification date.
By proceeding you agree to all of the preceding terms of service.